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Lead Caseworker: Anacostia (DC)

Hiring Immediately

Full-time

Position Summary

The Anacostia Lead Caseworker (ALC) establishes and maintains the Southeast-Anacostia (SE) office as a strong, reliable presence in the Anacostia Community through outreach, advocacy, casework, and support. As team leader for the Anacostia office, the ALC supervises volunteers; provides casework; creates and expands community partnerships; and manages the office. He/she collaborates with SMGW staff at other sites to share best practices, establish consistency, and exchange ideas for participant engagement. The ALC is also responsible for identifying, serving, and tracking participants in the Burial Assistance Program, which is funded by a DC Department of Health grant. The ALC reports to the Program Director.

SMGW Mission

SMGW is a faith-based, non-profit organization committed to empowering program participants to realize significant and positive life change. Through a practice of rigorous compassion and coaching, trained caseworkers, specialists, and trainers, partner with participants who set life goals in the areas of employment, housing, education, health, and benefits, then identify the smaller “next steps” required to meet those goals. SMGW is comprised of a diverse team of staff and volunteers who are also committed to community change through deliberate, ongoing, and collective action to end systemic racism, while seeking equity for all people. SMGW has no religious requirements for its participants or employees and welcomes all applicants.

Responsibilities

Staff Supervision & Office Management

  • Serve as team leader, ensuring an inclusive and collaborative workplace.
  • Supervise volunteers and casework interns. Collaborate with Program Director and Volunteer Manager to identify opportunities for volunteer engagement.
  • Oversee collection and distribution of in-kind donations (e.g., food, toiletries, PPE, etc.) to support the site’s program participants, in coordination with Pantry Manager and Volunteer Manager.
  • Monitor allocation of direct services (e.g., financial assistance, Metro cards, toiletries, food) and track approved disbursements. Collaborate with peers across sites to ensure consistent processes.
  • Ensure proper functioning of office equipment and IT services related to program delivery, communicating any concerns with the Chief Operating Officer
  • Perform and/or assign daily housekeeping tasks to ensure a clean, organized office.
  • Ensure adequate supply of program materials (e.g., forms, resource directories, flyers) and other supplies (e.g., PPE, office supplies, participant resources such as non-perishable food & toiletries).  

Anacostia Community Cultivation & Engagement

  • Co-Design and implement evolving outreach strategy with the SE Outreach Specialist.
  • Develop, sustain, and grow positive relationships with local service providers and potential referral sources for all SMGW services, including the burial assistant grant.
  • Increase participant traffic flow by scheduling and conducting presentations, making calls, sending emails, arranging 1-1 meetings.

Casework & Casework Oversight

  • Provide casework services to all those who request assistance in accordance with SMGW policies. This includes conducting intakes, formalizing and implementing the ID voucher process, and assisting participants with various goal-related tasks (e.g., online job applications, housing applications, etc.).
  • Provide supervision for casework associates/interns at the Anacostia office.
  • Refer participants to appropriate in-house services (e.g., job development) and or outside community resources and maintain follow up as needed.
  • Create/update participant records within three days of service, ensuring accuracy and completeness.
  • Maintain other participant files as appropriate, ensuring the confidentiality of participant information in accordance with SMGW’s confidentiality/boundaries policy.

Burial Assistance Coordination

  • Respond to inquiries about SMGW’s burial assistance grant.
  • Request, track, and maintain documentation from funeral homes, health providers, and families.
  • Complete burial assistance request forms, submit check requests, submit monthly program reports.

Other Responsibilities 

  • Participate in SMGW special events, sharing information and success stories about SMGW participants; assist event staff as needed to ensure event success.
  • Attend staff meetings, trainings, and organizational events, as requested.
  • Take on other duties as needed and assigned.

Qualifications

  • At least five years of casework experience in social/human services with adult populations, or related experience. Bachelor’s degree preferred.
  • Ability to work within an organizational framework, while recognizing and responding to the unique needs of the Anacostia community. Proven supervisory/leadership experience is strongly preferred.
  • Database experience required; Salesforce preferred. Comfortable with Zoom, Outlook, Word, etc., as well as digital research and recordkeeping.
  • Public speaking experience highly desirable, to facilitate outreach and ongoing interaction with other agencies and prospective participants.
  • Capacity to work occasional non-traditional hours and travel throughout various parts of the metropolitan area as needed.

COVID Precautions: As part of our commitment to volunteer and participants safety, all staff must be fully vaccinated against COVID (including all boosters for which they may be eligible) or be approved for a religious or medical accommodation and agree to undergo weekly testing.  All new hires must provide proof of full vaccination or have received an approved exemption prior to their start date.

Salary: Starting salary range is $49,000 – $54,000 based on qualifications above. Starting salary can be adjusted commensurate with significant relevant experience, demonstrated success in producing program impact, and/or additional credentials.  Actual starting salaries are competitive with similarly sized non-profits in the Washington area.      

To apply, please send your resume and a cover letter, explaining why you think this position and this organization might be a match for you to: Ms. Jennifer Seager-Valentine, Program Director, at jseager@samaritanministry.org


Lead Caseworker: NW and NE (DC)

Hiring Immediately

Full-time

Position Summary

The Lead Caseworker (LCW) will divide his/her time between our established NW office and our new location on the border of NW and NE DC, on the grounds of St. Paul’s Rock Creek Church. At that location, he/she will establish and maintain a reliable SMGW presence in the area (Petworth, Fort Totten, etc.) through outreach, advocacy, casework and support. As team leader for the NE DC office, the LCW supervises volunteers, provides casework, creates and expands community partnerships, and manages the office. This role presents a unique opportunity to develop a strategic outreach plan and establish our presence in the community, in a new location. The LCW reports to the Program Director.

SMGW Mission

SMGW is a faith-based, non-profit organization committed to empowering program participants to realize significant and positive life change. Through a practice of rigorous compassion and coaching, trained caseworkers, specialists, and trainers, partner with participants who set life goals in the areas of employment, housing, education, health, and benefits, then identify the smaller “next steps” required to meet those goals. SMGW is comprised of a diverse team of staff and volunteers who are also committed to community change through deliberate, ongoing, and collective action to end systemic racism, while seeking equity for all people. SMGW has no religious requirements for its participants or employees and welcomes all applicants.

Responsibilities

Community Cultivation and Engagement

  • Co-design and implement evolving outreach and engagement strategy.
  • Cultivate relationships with community partner organizations in the NE DC area, with the objective of establishing pipelines for prospective participants.
  • Develop, sustain, and grow positive relationships with local service providers and potential referral sources for all SMGW services.
  • Strengthen our connection with the host congregation (St. Paul’s Church, Rock Creek Parish) by collaborating with parish staff and volunteers to coordinate efforts to help participants and visitors from the church’s community.

Staff Supervision and Office Management

  • Serve as team leader, establishing and ensuring an inclusive and collaborative workplace.
  • Supervise volunteers and casework interns. Collaborate with Program Director and Volunteer Manager to identify opportunities for volunteer engagement.
  • Oversee collection and distribution of in-kind donations (e.g., food, toiletries, PPE, etc.) to support program participants, in coordination with Pantry Manager and Volunteer Manager.
  • Monitor allocation of direct services (e.g., financial assistance, Metro cards, toiletries, food) and track approved disbursements. Collaborate with peers across sites to ensure consistent processes.
  • Ensure proper functioning of office equipment and IT services related to program delivery, communicating any concerns with the Chief Operating Officer
  • Perform and/or assign daily housekeeping tasks to ensure a clean, organized office.
  • Ensure adequate supply of program materials (e.g., forms, resource directories, flyers) and other supplies (e.g., PPE, office supplies, participant resources such as non-perishable food & toiletries).

Casework and Casework Oversight

  • Provide casework services to all those who request assistance in accordance with SMGW policies. This includes conducting intakes, formalizing and implementing the ID voucher process, and assisting participants with various goal-related tasks (e.g., online job applications, housing applications, etc.).
  • Provide supervision for casework associates/interns at the Northeast DC office.
  • Refer participants to appropriate in-house services (e.g., job development) and or outside community resources and maintain follow up as needed.
  • Create/update participant records within three days of service, ensuring accuracy and completeness.
  • Maintain other participant files as appropriate, ensuring the confidentiality of participant information in accordance with SMGW’s confidentiality/boundaries policy.

Organizational Responsibilities

  • Participate in SMGW special events, sharing information and success stories about SMGW participants; assists event staff as needed to ensure event success.
  • Attend staff meetings, trainings, and organizational events, as requested.
  • Take on other duties as assigned.

Qualifications

At least three years of casework experience in social/human services with adult populations, or three years of related experience. demonstrating increasing responsibility and leadership. Bachelor’s degree preferred.

  • Ability to work within an organizational framework, while recognizing and responding to the unique needs of the community. Proven supervisory/leadership experience is strongly preferred.
  • Experience with or in DC social services, both public and community based strongly preferred.
  • Database experience required; Salesforce preferred. Comfortable with Zoom, Outlook, Word, etc., as well as digital research and recordkeeping.
  • Public speaking experience highly desirable, to facilitate outreach and ongoing interaction with other agencies and prospective participants.
  • Capacity to work occasional non-traditional hours and travel throughout various parts of the metropolitan area as needed.

COVID Precautions: As part of our commitment to volunteer and participants safety, all staff must be fully vaccinated against COVID (including all boosters for which they may be eligible) or be approved for a religious or medical accommodation and agree to undergo weekly testing.  All new hires must provide proof of full vaccination or have received an approved exemption prior to their start date.

Salary: Starting salary range is $47,000 – $51,000, based on qualifications above. Starting salary can be adjusted commensurate with significant relevant experience, demonstrated success in producing program impact, and/or additional credentials.  Actual starting salaries are competitive with similarly sized non-profits in the Washington area.   

To apply, please send your resume and a cover letter, explaining why you think this position and this organization might be a match for you to: Ms. Jennifer Seager-Valentine, Program Director, at jseager@samaritanministry.org


 Lead Caseworker – Bilingual: Silver Spring (MD)

Hiring Immediately

Full-time

Position Summary

The Lead Caseworker (LCW) establishes and maintains the Silver Spring (SS) office as a strong, reliable presence in eastern Montgomery County through outreach, advocacy, casework and support. As team leader for the Silver Spring office, the LCW supervises volunteers, provides casework, creates and expands community partnerships, and manages the office. This role presents a unique opportunity to develop a strategic outreach plan and reestablish our presence in the community as we initiate bilingual service delivery to a growing Spanish-speaking population in eastern Montgomery County. The LCW reports to the Program Director.

SMGW Mission

SMGW is a faith-based, non-profit organization committed to empowering program participants to realize significant and positive life change. Through a practice of rigorous compassion and coaching, trained caseworkers, specialists, and trainers, partner with participants who set life goals in the areas of employment, housing, education, health, and benefits, then identify the smaller “next steps” required to meet those goals. SMGW is comprised of a diverse team of staff and volunteers who are also committed to community change through deliberate, ongoing, and collective action to end systemic racism, while seeking equity for all people. SMGW has no religious requirements for its participants or employees and welcomes all applicants.

Responsibilities

Community Cultivation and Engagement

  • Co-design and implement evolving outreach and engagement strategy.
  • Cultivate relationships with community partner organizations in Silver Spring and across Eastern Montgomery County, with the objective of establishing pipelines for prospective participants.
  • Develop, sustain, and grow positive relationships with local service providers and potential referral sources for all SMGW services.
  • Strengthen our connection with the host congregation (Episcopal Church of Our Saviour) by collaborating with parish staff and volunteers to coordinate efforts to help participants and visitors from the church’s community, both English and Spanish speakers.

Staff Supervision and Office Management

  • Serve as team leader, establishing and ensuring an inclusive and collaborative workplace.
  • Supervise volunteers and casework interns. Collaborate with Program Director and Volunteer Manager to identify opportunities for volunteer engagement.
  • Oversee collection and distribution of in-kind donations (e.g., food, toiletries, PPE, etc.) to support the site’s program participants, in coordination with Pantry Manager and Volunteer Manager.
  • Monitor allocation of direct services (e.g., financial assistance, Metro cards, toiletries, food) and track approved disbursements. Collaborate with peers across sites to ensure consistent processes.
  • Ensure proper functioning of office equipment and IT services related to program delivery, communicating any concerns with the Chief Operating Officer
  • Perform and/or assign daily housekeeping tasks to ensure a clean, organized office.
  • Ensure adequate supply of program materials (e.g., forms, resource directories, flyers) and other supplies (PPE, office supplies, participant resources such as non-perishable food & toiletries).

Casework and Casework Oversight

  • Provide casework services to all who request assistance, in accordance with SMGW policies. This includes conducting intakes, formalizing and implementing the ID voucher process, and assisting participants with goal-related tasks (e.g., online job applications, housing applications).
  • Provide supervision for casework associates/interns at the Silver Spring office.
  • Refer participants to appropriate in-house services (e.g., job development) and or outside community resources and maintain follow up as needed.
  • Accurately and concisely create/update participant records within three days of service.
  • Maintain other participant files as appropriate, ensuring the confidentiality of participant information in accordance with SMGW’s confidentiality/boundaries policy.

Organizational Responsibilities

  • Participate in SMGW special events, sharing information and success stories about SMGW participants; assists event staff as needed to ensure event success.
  • Attend staff meetings, trainings, and organizational events, as requested.
  • Take on other duties as assigned.

Qualifications

At least three years of casework experience in social/human services with adult populations, or three years of related experience. , demonstrating increasing responsibility and leadership. Bachelor’s degree preferred.

  • Fluency in Spanish and English, both spoken and written.
  • Ability to work within an organizational framework, while recognizing and responding to the unique needs of the community. Proven supervisory/leadership experience is strongly preferred.
  • Experience with or in Montgomery and/or Prince George’s County social services, both public and community based strongly preferred.
  • Database experience required; Salesforce preferred. Comfortable with Zoom, Outlook, Word, etc., as well as digital research and recordkeeping.
  • Public speaking experience highly desirable, to facilitate outreach and ongoing interaction with other agencies and prospective participants.
  • Capacity to work occasional non-traditional hours and travel throughout various parts of the metropolitan area as needed.

COVID Precautions: As part of our commitment to volunteer and participants safety, all staff must be fully vaccinated against COVID (including all boosters for which they may be eligible) or be approved for a religious or medical accommodation and agree to undergo weekly testing.  All new hires must provide proof of full vaccination or have received an approved exemption prior to their start date.

Salary: Starting salary range is $48,000 – $52,000, based on qualifications above. Actual starting salaries are competitive with similarly sized non-profits in the Washington area and can be adjusted consistent with additional experience, credentials, and/or demonstrated success in producing impact.  

To apply, please send your resume and a cover letter, explaining why you think this position and this organization might be a match for you to: Ms. Jennifer Seager-Valentine, Program Director, at jseager@samaritanministry.org