To keep our staff, participants, and community safe, the following guidelines will apply depending on reported spread of Covid-19. Before visiting any SMGW locations, please check our website to see which level applies. The current level will be updated as often as it changes, and can be found on the following pages:
Come to our office!
Participant Corner
At all levels:
- Virtual Appointments will continue to be available to participants when those are the best for their specific situation, in the judgment of the caseworker, or when specifically requested by the participant.
- A 6ft distance will be maintained at all times.
- All visitors must sign in and pass the questionnaire indicating no symptoms.
- All parties (SMGW staff and visitor or participant) must remain masked in a KN95 or N95 mask during the entire duration of the interaction. SMGW will provide masks for persons who do not have one.
- Any time participants are being seen inside, the HVAC fan must be running continuously to further circulate and filter the air. Windows will be open to improve ventilation as weather conditions permit.
RED
High Risk- Outdoor services/appointments only, masked and distanced, even if fully vaccinated. Appointment required.
- Outdoor visits by appointment only. 10-15 minutes.
- Bathrooms available upon request, and with negative test result in past 48 hours or from on‐site rapid test.
- Temperature check and sign in required.
Yellow
Moderate Risk- Visitors and Participants may enter the building subject to vaccination status and satisfactory screening responses. Walk-ins allowed, but appointments will be prioritized.
VACCINATED
- Appointments indoors, 1hr or longer
- Restrooms available
- Some computer mentoring will be available for limited durations – ask your caseworker
- Temperature check and sign in required.
NOT VACCINATED
- Appointments outdoors (with fan or heater as needed) 20-45 minutes.
- Restrooms available upon request, and with negative test result in past 48 hours or from on‐site rapid test
- Temperature check and sign in required.
Green
Low Risk- Indoor appointments with appropriate precautions; restrictions likely to apply if not vaccinated. Walk-ins allowed, but appointments will be prioritized.
VACCINATED
- Appointments indoors, 1hr max
- Restrooms available
- Some computer mentoring will be available for limited durations – ask your caseworker
- Sign in required, temperature check not required
NOT VACCINATED
- Appointments outdoors (with fan or heater as needed) 20-45 minutes.
- Restrooms available upon request, and with negative test result in past 48 hours or from on‐site rapid test
- Temperature check and sign in required.